mas pramugari is among the best in the world. This was recognized by the industry and the airline is proud to have receive a number of accolade as the best cabin crew in the world.
It cannot be help but to ask the question, what make the pramugari so outstanding to enable the to achieve the recognition. Although no formal and scientific study was carried out to investigate this, but many people would agree that, there is no single reason for this. In fact the performance can be attributed to at least three interrelated reasons:
1. The culture of the people
2. The training
3. The climate and the management support.
a. The culture of the people: Malaysia is the cross points of many cultures. The is a multinational countries with the malay, chinese and indian influences. The British had left a big mark of their presence, by leaving the government and legal systems when they left the country in 1953. They people especially the ladies had been trained to serve and care for the family. So it is easier to change that to the caring of the passengers.
b. The training: .. to be continued..
r or 1
It cannot be help but to ask the question, what make the pramugari so outstanding to enable the to achieve the recognition. Although no formal and scientific study was carried out to investigate this, but many people would agree that, there is no single reason for this. In fact the performance can be attributed to at least three interrelated reasons:
1. The culture of the people
2. The training
3. The climate and the management support.
a. The culture of the people: Malaysia is the cross points of many cultures. The is a multinational countries with the malay, chinese and indian influences. The British had left a big mark of their presence, by leaving the government and legal systems when they left the country in 1953. They people especially the ladies had been trained to serve and care for the family. So it is easier to change that to the caring of the passengers.
b. The training: .. to be continued..
r or 1
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